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Broadband

Get advice on performance, set up issues & general troubleshooting for NOW Broadband

Content Issues

For missing episodes, sound issues, subtitles and content availability

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Now v not working

I have paid for entertainment and sports but when I go to watch a channel it is giving me the membership price and not allowing me to watch anything? I have been charged already? Help please

Ode by • Newbie
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Broadband still not activated

My broad band was first supposed to be activated on the 18th and they changed it to the 21st. They said I didn’t need an engineer out and just to wait until 12am on the 21st as it can take up to then. Its now the 22nd and it’s still not activated. 

Courtney by • Advocate
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Resolved! Engineer before box

My box is due to arrive tomorrow and so is my engineer, if the box does not come first can the engineer do his job without the box? thanks 

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