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Broadband

Get advice on performance, set up issues & general troubleshooting for NOW Broadband

Content Issues

For missing episodes, sound issues, subtitles and content availability

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Channels still not working on TV

Now TV customer service advisor'sYet again they just tell you your technical issues will be prioritised it's been exactly a week since my first complaint and nothing has been done for meChannels not working, pixels on the screen on my LG Smart TVAnd ...

Andy52 by • Mentor
  • 48 Views
  • 4 replies
  • 0 thanks

CUSTOMER SERVICE. CANNOT GET ANY HELP.

NOW TV IS USELESS CANNOT CONTACT CUSTOMER SERVICE, COMPLAINED ABOUT NOW SPORTS PACKAGE PRICE, GAVE ME SIX MONTHS , WHICH TURNED OUT TO BE 5 . Then they turned my one remaining month off so cannot even watch the sport , because I did not want the offe...

ROD1965 by • Advocate
  • 39 Views
  • 2 replies
  • 0 thanks

Cant set up the broadband

Engineer arrived at my house. He said my property is fttp only( fibre to the premise) and there is no copper plant available. Please advise.

Vic2 by • Newbie
  • 25 Views
  • 1 replies
  • 0 thanks

Can't open some Chinese websites

A few days ago, I can't open some Chinese websites, such as : https://www.ali213.net/, http://www.xunlei.com/, etc but I can access it before via now tv broadband, and if I switch to 4G mobile, I can access it.  I tried to turn off all buddy settings...

Races take ages to upload?

Hi all, I literally have only signed up to Now Tv to watch F1.Unfortunately I can’t always watch them live due to work. Why do they take days to be uploaded? In example the Sprint Qualis this morning still isn’t uploaded. At the moment doesn’t really...

Dan4 by • Newbie
  • 42 Views
  • 2 replies
  • 0 thanks

Error code 0 EDD

Buongiorno, sono un vostro abbonato  Now Tv Pass Sport per 12 mesi,da oltre 2 mesi non riesco più a vedere i programmi dallo smartphone; mi appare sempre il messaggio " ( Error code 0 ) EDD, ho contattato ripetutamente il centro assistenza Now sia pe...

Connection without Internet

My broadband is only showing two green light instead of with a orange light And I'm still waiting for the engineer to come for the past 2 days  

Pat3 by • Advocate
  • 42 Views
  • 1 replies
  • 1 thanks

OUTRAGEOUS SHOWING ADVERTS!!!

I am PAYING to use NowTV and you STILL show adverts? What kind of company does this? If they're doing this to get more income because of not enough customers, this is totally the wrong way to go! I'll be cancelling and leaving bad reviews. Totally un...

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