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Broadband

Get advice on performance, set up issues & general troubleshooting for NOW Broadband

Content Issues

For missing episodes, sound issues, subtitles and content availability

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Screen freezing

Took NOWTV last weekend and when initially signed up a message came up on tv say - “there is a problem with the security certificate for this site”. It allowed me to continue and started watching Sports.after 10minutes screen froze and it kicked me o...

Black screen when trying to watch in browser

Hi,Trying to watch Sky Sports F1 through the browser streaming on my Mac but all I'm getting is a highly pixelated black screen with the audio carrying on fine in the background - no picture at all. This is repeated across other channels I've tried.I...

MikkyX by • Newbie
  • 17 Views
  • 1 replies
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Sky Sports cut off

Sky sports via Now.just watched 2hrs 47min of live tennis coverage only for Sky Sports to cut off the coverage at the most exciting part: ‘This coverage has ended’. How infuriating is that.How do I complain about Sky Sports coverage when I get it thr...

MarkG by • Newbie
  • 47 Views
  • 1 replies
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Channels still not working on TV

Now TV customer service advisor'sYet again they just tell you your technical issues will be prioritised it's been exactly a week since my first complaint and nothing has been done for meChannels not working, pixels on the screen on my LG Smart TVAnd ...

Andy52 by • Mentor
  • 82 Views
  • 4 replies
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