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Broadband

Get advice on performance, set up issues & general troubleshooting for NOW Broadband

Content Issues

For missing episodes, sound issues, subtitles and content availability

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No Chinese GP sprint race

Hi, I can't see any option to watch the Chinese GP Sprint race at 4AM tomorow. The sprint shootout was there this morning and I can see Qualifying at 7AM but no Sprint race which starts at 4AM as you can see here on the Sky Sports Website.https://www...

dipsan by • Advocate
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Error code 0 EDD

Buongiorno, sono un vostro abbonato  Now Tv Pass Sport per 12 mesi,da oltre 2 mesi non riesco più a vedere i programmi dallo smartphone; mi appare sempre il messaggio " ( Error code 0 ) EDD, ho contattato ripetutamente il centro assistenza Now sia pe...

Can't open some Chinese websites

A few days ago, I can't open some Chinese websites, such as : https://www.ali213.net/, http://www.xunlei.com/, etc but I can access it before via now tv broadband, and if I switch to 4G mobile, I can access it.  I tried to turn off all buddy settings...

CUSTOMER SERVICE. CANNOT GET ANY HELP.

NOW TV IS USELESS CANNOT CONTACT CUSTOMER SERVICE, COMPLAINED ABOUT NOW SPORTS PACKAGE PRICE, GAVE ME SIX MONTHS , WHICH TURNED OUT TO BE 5 . Then they turned my one remaining month off so cannot even watch the sport , because I did not want the offe...

ROD1965 by • Advocate
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Channels still not working on TV

Now TV customer service advisor'sYet again they just tell you your technical issues will be prioritised it's been exactly a week since my first complaint and nothing has been done for meChannels not working, pixels on the screen on my LG Smart TVAnd ...

Andy52 by • Mentor
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formula 1 chinese grand prix

i went onto nowtv to check what time the chinese grand prix practice 1 and sprint qualifying starts on friday morning and nothing is on the scedule at all i then checked saturdays to see if the sprint race or the qualifying for sunday race was on the...

cl1 by • Newbie
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  • 2 replies
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I have a router, but need a modem. Which modem do I buy?

It seems like I need a modem for my setup to work. Can someone suggest a good modem (preferably one that doesn't have WiFi, to reduce cost).The equipment that I currently have is:ASUS AX86U (to be used for WiFi);NOW Hub 2 (seems like it can't be used...

IB by • Newbie
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