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Broadband

Get advice on performance, set up issues & general troubleshooting for NOW Broadband

Content Issues

For missing episodes, sound issues, subtitles and content availability

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Sky Sports cut off

Sky sports via Now.just watched 2hrs 47min of live tennis coverage only for Sky Sports to cut off the coverage at the most exciting part: ‘This coverage has ended’. How infuriating is that.How do I complain about Sky Sports coverage when I get it thr...

MarkG by • Newbie
  • 28 Views
  • 1 replies
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Channels still not working on TV

Now TV customer service advisor'sYet again they just tell you your technical issues will be prioritised it's been exactly a week since my first complaint and nothing has been done for meChannels not working, pixels on the screen on my LG Smart TVAnd ...

Andy52 by • Mentor
  • 66 Views
  • 4 replies
  • 0 thanks

CUSTOMER SERVICE. CANNOT GET ANY HELP.

NOW TV IS USELESS CANNOT CONTACT CUSTOMER SERVICE, COMPLAINED ABOUT NOW SPORTS PACKAGE PRICE, GAVE ME SIX MONTHS , WHICH TURNED OUT TO BE 5 . Then they turned my one remaining month off so cannot even watch the sport , because I did not want the offe...

ROD1965 by • Advocate
  • 54 Views
  • 2 replies
  • 1 thanks

Cant set up the broadband

Engineer arrived at my house. He said my property is fttp only( fibre to the premise) and there is no copper plant available. Please advise.

Vic2 by • Newbie
  • 37 Views
  • 1 replies
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Can't open some Chinese websites

A few days ago, I can't open some Chinese websites, such as : https://www.ali213.net/, http://www.xunlei.com/, etc but I can access it before via now tv broadband, and if I switch to 4G mobile, I can access it.  I tried to turn off all buddy settings...

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