01-05-2022 20:48
Is anyone experiencing problems with using now tv on an iPhone?
Since last week I have been unable to watch anything on it. I have already deleted and re-downloaded.
Doesn't seem to be a problem with connectivity as I can watch bt sports.
Solved! Go to Solution.
01-05-2022 20:54 - edited 01-05-2022 20:59
Hi @Anonymous User
When pressing play does the NOW content from the NOW App on the iPhone constantly tries to load and then the screen goes blank with some on screen icons ?
If so, go into the iPhone settings and see if disabling "Private Relay" fixes it.
Should this not be the symptoms, then is there any message or error code on screen ?
01-05-2022 20:54 - edited 01-05-2022 20:59
Hi @Anonymous User
When pressing play does the NOW content from the NOW App on the iPhone constantly tries to load and then the screen goes blank with some on screen icons ?
If so, go into the iPhone settings and see if disabling "Private Relay" fixes it.
Should this not be the symptoms, then is there any message or error code on screen ?
01-05-2022 20:58
Totally forgot i had that turned on.
Thanks all fixed.
15-05-2022 11:39
How do I turn private relay off ??
im not the best with technology
15-05-2022 13:38
@Anonymous User
You need to go
Another option is to do a search in the settings for “private relay”.
Have taken a few screenshots on me phone which are below. Hopefully they’ll help.