cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

iPhone app won’t play (code16)

Nothing will play on the iPhone app!

 

I keep getting the message:

“Sorry, the app is currently unable to connect to the stream - please try again. If the problem persists please try re-starting the app. Code16”

 

Ive closed and reopened the app, but that doesn’t help...

1 ACCEPTED SOLUTION
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

I don't own an iPhone, but some owners cleared the error 16 code message by deleting the NowTV App and installing a fresh version of the App from the phone's Apps Store.

 

Might be worth a try if you haven't done it already. 

View solution in original post

3 REPLIES 3
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

I don't own an iPhone, but some owners cleared the error 16 code message by deleting the NowTV App and installing a fresh version of the App from the phone's Apps Store.

 

Might be worth a try if you haven't done it already. 

Anonymous User
Not applicable

Thank you! I’ll give that a go.

 

I just restarted my phone to see if that helped. No luck.

 

I’ll report back on whether uninstalling/reinstalling works 🙂

Anonymous User
Not applicable

It worked! Thank you so much