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Anonymous User
Not applicable
‎08-06-2018 19:30

iPhone app saying WiFi unavailable

When watching on my iPhone the show suddenly stops with a message saying WiFi unavailable. The phone is connected to the WiFi and Netflix, YouTube and Prime stream without any issue  and we have a good internet connection. 

Any suggestions?

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1 Reply
caseyb1993
Legend 5
Legend 5
‎08-06-2018 19:40

@Anonymous User Hello 🙂

 

Try:

  • Checking to see if there is an app update.
  • Uninstalling and reinstalling the app.
  • Rebooting the router.
I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
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