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Anonymous User
Not applicable

iPad app restarts episode when unpaused and skips episodes

Hi,

 

I'm currently watching NowTV through the iPad App and I find it marks episodes as watched even if I haven't watched them and when you pause an episode it returns to the start of the episode when I press play.

 

(Particular things I am watching where this happens are: Parks and Recreation and Cobra)

 

Anyone else had this happen? Is this a fault with the app?

 

p

1 REPLY 1
RoyB
Legend

@Anonymous User 

 

Reboot your iPad by holding down the On/Off button until it says Power Off? and then take that option on the slider shown.

 

Wait two minutes, and then power it on again with a long press on the On/Off button. It will take a little while to come back on.

 

See if this clears the issue.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.