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joey
Advocate

error code 20001

anyone know what do do when getting this error code. nowtv chat bot suggested manage devices. I deleted all devices. reset password uninstall app and still getting this code. any help? please

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@joey 

What you trying to watch?

Have you deleted and reinstalled the app?

Unplugged your router for a few minutes?

FYI that I do not work for NOW, just a NOW customer trying to help
schnapps
Legend 5
Legend 5

Hi @joey 

Two people on this linked thread below managed to clear this error 20001 code on their Android Mobile device.

Though nothing on the link thread worked for me and the forum member who started the thread.

https://community.nowtv.com/t5/Mobile/Error-code-20001/m-p/600030