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Anonymous User
Not applicable

devices

Yesterday I deleted a device (iPhone) to try and add a new one (a different iPhone, but bear in mind I haven’t changed any devices for at least 2 months) and it won’t let me? It also doesn’t show what devices I’m using now tv on, it just says “this space is unavailable”. What do I do ? 

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schnapps
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Legend 5

Re: devices

Hi @Anonymous User

Firstly i would contact nowtv live chat and ask them to reset and remove all your devices allocated on your account.

Then watch some nowtv content on your 4 nominated devices to see if they are all then re added to your account where you can check this by going to My Account > Manage devices.

Here's a link to live chat.

https://help.nowtv.com/contact-us/managing-my-devices

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1 Reply
schnapps
Legend 5
Legend 5

Re: devices

Hi @Anonymous User

Firstly i would contact nowtv live chat and ask them to reset and remove all your devices allocated on your account.

Then watch some nowtv content on your 4 nominated devices to see if they are all then re added to your account where you can check this by going to My Account > Manage devices.

Here's a link to live chat.

https://help.nowtv.com/contact-us/managing-my-devices