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Mobile

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iPhone, iPod, and iPad - Frequently Asked Questions

We've compiled a few of the questions you've asked us about iOS into this quick and easy topic.   How to get NOW TV on iOS Follow these steps to get NOW Tv on iOS.   Error Messages on iOS A list of error messages and what to do if you receive them.  ...

Want to get pre-release builds first? - Join our Beta group!

Do you want to get the early release builds of the NOW TV iOS Application, before anyone else? Then join our Beta group, just follow these simple setups:   Send an email containing your NOW TV Login ID & iTunes email ID to NowTViOSFeedback@sky.uk, wi...

Karl-F by Community Manager
  • 7657 Views
  • 0 replies
  • 3 thanks

Resolved! Setting up NOW on Android and IOS

Hoping someone can help here. I'm trying to set up a new account on my IOS device and and Android device. I was expecting to see a "Join NOW" button on both devices but it doesn't have that option. I have removed the NOW App I had previously and clea...

jmu16 by Newbie
  • 1378 Views
  • 3 replies
  • 1 thanks

Boost, ads and spoilers

I have recently returned to NowTV, having previously unsubscribed in disgust when, unlike any other platform at all, they forced ads on subscribers who didn't want to pay extra.  The only reason I re-subscribe now is to watch one TV series, and then ...

Podders by Newbie
  • 505 Views
  • 1 replies
  • 0 thanks

Picture in Picture iPhone.

Ok. Does anyone please know if or when we are going to be able to use Picture in Picture on this app? Not being funny but the subscriptions aren’t cheap. Literal free apps offer this feature. It’s 2022. 

Hg by Advocate
  • 824 Views
  • 2 replies
  • 1 thanks

Android app crashes

The android app crashes every 10 to 20 minutes.The app changes every month and it often has problems. The NOW app won't work at all on my old android phone. The app crashes every 10-20 minutes on my new android phone; which I would expect it to work ...

mobile sports membership

Hi, I have mobile sports membership. I'm logged onto my now app but I cant watch football because it says I don't have mobile sports membership.can anyone help?

andrew by Newbie
  • 408 Views
  • 1 replies
  • 0 thanks

Resolved! Add a user

How can I ad a user please                

Cypria by Advocate
  • 1088 Views
  • 4 replies
  • 1 thanks

Presumably delayed message received

I received a text message on my landline (automated voice) sent from my sister's mobile, but referring to things from a year ago. Having spoken to her and BT, I can only assume this message got caught up in the system somehow and was released yesterd...

Can't install Now TV Play Store

Hi I tried updating now tv on the Google play store but it keeps saying please retry later. So I can't use the app as I have an old version but it's not letting me update please help

Fraser8 by Advocate
  • 928 Views
  • 7 replies
  • 1 thanks