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iPhone, iPod, and iPad - Frequently Asked Questions

We've compiled a few of the questions you've asked us about iOS into this quick and easy topic.   How to get NOW TV on iOS Follow these steps to get NOW Tv on iOS.   Error Messages on iOS A list of error messages and what to do if you receive them.  ...

Want to get pre-release builds first? - Join our Beta group!

Do you want to get the early release builds of the NOW TV iOS Application, before anyone else? Then join our Beta group, just follow these simple setups:   Send an email containing your NOW TV Login ID & iTunes email ID to NowTViOSFeedback@sky.uk, wi...

Karl-F by Community Manager
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Volume on the Now tv app

I'm using the now tv app from Google Play store. Until yesterday the volume was high and good quality. Suddenly it's very low and barely audible. Other apps are operating at a normal volume. Is there anywhere in settings to turn off volume limits for...

iPhone app

I have a monthly sky sports pass, which I can watch 4 channels..I was able to watch the football last week but this week it will only let me watch 1 and not the one I want. It keeps popping up with I need a pass... Can anyone help me get passed this ...

Now TV app update

Hi I went to use the NOW TV app on my ASUS ME173x Memopad Running Android 4.2.2 the other day and it keeps closing with the message "Unfortunately NOW TV has stopped" sincethe update.  I have cleared the cache, uninstalled and reinstalled it and rest...

Ios Now TV App - smart colour invert does full invert

I have an iPhone XS max on iOS 12.1 and smart colour invert does not work correctly.All colours are fully inverted so you are watching a negative of the video and menus are fully inverted too.Utube works correctly so it is possible to get Nowtv to wo...

Android app keeps crashing

The app has suddenly started crashing whenever i click on an item to watch. I have tried reinstalling it, clearing the cache, and restarting it - to no avail.Im viewing on a Zenpad with andriod 5.0.2

No playback on TV

So I installed the Now TV app on my iphone 8 and on the app it states that they support mirroring if a HDMI cable is plugged into the ios device. Bought the cabel and adapter, plugged in, changed the source etc I can see the screen mirrored onto the ...

Devices

Helloi recently bought the entertainment pass again but I’m having some issues. My limit is up to 4 devices but I only watched it on my phone. However I couldn’t watch it on any other device, so I removed my mobile device and now I can’t watch anythi...