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Mobile

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iPhone, iPod, and iPad - Frequently Asked Questions

We've compiled a few of the questions you've asked us about iOS into this quick and easy topic.   How to get NOW TV on iOS Follow these steps to get NOW Tv on iOS.   Error Messages on iOS A list of error messages and what to do if you receive them.  ...

Want to get pre-release builds first? - Join our Beta group!

Do you want to get the early release builds of the NOW TV iOS Application, before anyone else? Then join our Beta group, just follow these simple setups:   Send an email containing your NOW TV Login ID & iTunes email ID to NowTViOSFeedback@sky.uk, wi...

Karl-F by Community Manager
  • 7656 Views
  • 0 replies
  • 3 thanks

Sky Sports Red Button on Now TV App

Looking to watch the Huddersfield vs. Sheffield match which is on Sky Sports Red Button. I believe on the NOW TV APP this should be under the 'bonus' section. There is no 'bonus' section under sports?!

Satnam by Newbie
  • 4821 Views
  • 2 replies
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Not receiving my Sports Mobile membership email

I bought a Sports day membership on April 4th and still haven't received the associated offer regarding my  6 months Sports Mobile membership that  I was supposed to receive in 10 working Days. Chat Team are repeatedly saying that the team are urgent...

SweetJim by Advocate
  • 448 Views
  • 1 replies
  • 0 thanks

Error Code 20001

I now get this after the last Android update for Oppo phones.It was working fine before that.I don't suppose we have a solution for this issue yet?Many thanks ...

Klutz007 by Advocate
  • 1315 Views
  • 3 replies
  • 2 thanks

Resolved! Downloads abroad

I wanted some downloads to while away the time on a very long flight to Australia.I am very aware that streaming isn't possible, but it's very clear that pre downloaded content can be accessed anywhere abroad.So I downloaded a series or 2 and checked...

Clyd by Scholar 2
  • 2796 Views
  • 3 replies
  • 3 thanks

Now sport bonus streams missing constantly

What is going on. I cannot get the bonus streams to appear on any mobile or tablet device again.Everytime recently now. Sometimes they randomly just show up mid way.I put in a complaint last time and they didn't even respond other then a generic auto...

ceiron1 by Advocate
  • 1254 Views
  • 1 replies
  • 0 thanks

app wont load on tablet

for last several weeks since i bleieve new update i am unable to load the now tv app on my tabletno other apps have issues. have deleted and redownloaded the app.updated tablet etc nothing still same error wont even load the page just closes straitgh...

Error 20001

Whenever I open the NOW app it says error 20001. I have uninstalled and then reinstalled, as soon as I accept the cookies the error appears. I have restarted my phone. I don't have a vpn on this device and its above android 5 its android 13. I'm not ...

Abi1 by Advocate
  • 2992 Views
  • 3 replies
  • 2 thanks

Error code 72

I keep getting error code 72.But this only occurs with sky sports cricket- all other channels I can watch- and occurs on both mobile and tablet.I have cleared all caches, uninstalled and reinstalled but still the same same issue.Any clue on this issu...

HTJS by Advocate
  • 8083 Views
  • 3 replies
  • 3 thanks

Error Code 72

Hi,All of a sudden I cannot watch anything on my tablet on Now TV as it's showing error code 72 - unknown or invalid error.Is anyone else having this issue or can anyone advise what I should do?I have deleted and reinstalled the app and tried signing...

Resolved! Sky sports mobile pass on Samsung Fold 4

So I bought myself a shiny new Samsung galaxy fold 4 and was looking forward to watching a Premier League match on the Sky Sports mobile pass. I'm getting an error message stating that I need to purchase a full month pass. The fold 4 is a mobile phon...

Ayeyerma by Advocate
  • 1476 Views
  • 3 replies
  • 5 thanks