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Mobile

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iPhone, iPod, and iPad - Frequently Asked Questions

We've compiled a few of the questions you've asked us about iOS into this quick and easy topic.   How to get NOW TV on iOS Follow these steps to get NOW Tv on iOS.   Error Messages on iOS A list of error messages and what to do if you receive them.  ...

Want to get pre-release builds first? - Join our Beta group!

Do you want to get the early release builds of the NOW TV iOS Application, before anyone else? Then join our Beta group, just follow these simple setups:   Send an email containing your NOW TV Login ID & iTunes email ID to NowTViOSFeedback@sky.uk, wi...

Karl-F by Community Manager
  • 7717 Views
  • 0 replies
  • 3 thanks

I can only watch sky sports main channel not others

Hi I have the skys sports Mobile month pass, but it seems i can only wathc the sky sports channel, none of the others, when i signe dup it said you can watch 5 sjy sports channels? so when i click on any others like sky psorts main event, sky sports ...

Downloading

Hi, I can't download anything! I tried a 20 min show and it's been attempting all day! I don't have WiFi at home and survive extremely well hotspotting to watch my fire stick, Netflix etc., With no issues at all... Even tried to use work WiFi. Nada. ...

Hi

I can’t play sky sports but I buy monthly pass

Android - Sign in issues

If you're having trouble signing into the NOW TV app on your Android device and you have reset your password, please let us know the error you are having here.     

Karl-F by Community Manager
  • 11858 Views
  • 91 replies
  • 16 thanks

NowTV App not downloading content on Android Tablet

My device works with the app but the app will not download ANY content.  I click to download it looks like its going to start but then the app just restarts. Its a tablet not a kindle and I can't find any solutions in help or community.

Resolved! Watching downloads when show is no longer available

I want to catch up on old seasons of Game of Thrones but they're only available for another 10 days. If I download them, will I have 30 days to watch them or will they become unavailable once removed from the catch up service in 10 days?

Payments

I have a pending payment on my account that I need to cancel as I only wanted sports for one month and I need to contact someone to cancel this subscription before the payment clears

Resolved! Formula 1 in Monthly Mobile Pass

Hi All, I want to watch Formula 1 on the go and thought the mobile pass would be a good option - but what I am not sure about is if Formula 1 is shown live in one of the 5 channels available in the mobile app? Could you please help? Many thanks

mobile sports pass

My mobile sports pass is not working. I had a 5 x months voucher code that was working since April. I did cancel recently so as not to renew and it worked ok until i tried again today. It now says i need to buy a pass. It no longer shows as valid in ...