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iPhone, iPod, and iPad - Frequently Asked Questions

We've compiled a few of the questions you've asked us about iOS into this quick and easy topic.   How to get NOW TV on iOS Follow these steps to get NOW Tv on iOS.   Error Messages on iOS A list of error messages and what to do if you receive them.  ...

Want to get pre-release builds first? - Join our Beta group!

Do you want to get the early release builds of the NOW TV iOS Application, before anyone else? Then join our Beta group, just follow these simple setups:   Send an email containing your NOW TV Login ID & iTunes email ID to, wi...

Karl-F by Community Manager
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Now TV app for Android broken

Hi community. Hoping someone can help fix my problem as webchat wasn't helpful! Trying to login to the Android app on my phone, but after I have entered my details.. it thinks about it before asking me to resubmit. Have redownloaded the app and the i...

Resolved! Sky sports mobile pass

Hi can any 1 help broght a sky sports  24 hour mobile  pass activated it but can't watch the main  avent any ideas 

Play downloads using Chromecast (NOT!) Beware!

Before a recent trip I downloaded some NOWTV films onto my Android mobile phone from my home broadband to watch while away. I took my Chromecast so I could watch them on a big screen using another phone to set up a wifi hotspot for my phone and the C...

App crashing on iPhone

Hope someone can help with this.I have managed to log in on my PC, Roku stick, iPad AND my wife's iPhone running iOS 13.I have iOS 14.0.1 in my iPhone Xs, but the app simply crashes after trying to load for a couple of secs.I have tried deleting the ...

Register device

Can’t register iPad with iOS 9. Article says that you should STILL be able to watch programs with iOS 9 but won’t receive new updates etc...

Sky Sports Mobile Month Pass

Just got an email with an offer for a free Sky Sports Mobile Month Pass.I have signed up, it shows on my account, but when I access on my phone it says "Pass Required. You'll need a Sky Sports Day, Week or Month Pass to watch this on this device". Se...

Free 3 month mobile month for pass sky sports not working

Hi there, the free three month mobile month pass I got with a sky sports day pass recently isn’t working. It is meant to run until 23 December but when I click on sky sports main event or sky sports premier league a box comes up saying a pass is requ...

Samsung dex

Hi does anybody know if now tv works with Samsung dex? 

Can't watch sky sports mobile

Hi, I have paid for a sky sports mobile pass which I have now cancelled but have access upto 28th October however it keeps saying I need a sky sports pass even though I have one, I only have one device so this must be a technical issue.  Help please