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Mobile

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iPhone, iPod, and iPad - Frequently Asked Questions

We've compiled a few of the questions you've asked us about iOS into this quick and easy topic.   How to get NOW TV on iOS Follow these steps to get NOW Tv on iOS.   Error Messages on iOS A list of error messages and what to do if you receive them.  ...

Want to get pre-release builds first? - Join our Beta group!

Do you want to get the early release builds of the NOW TV iOS Application, before anyone else? Then join our Beta group, just follow these simple setups:   Send an email containing your NOW TV Login ID & iTunes email ID to NowTViOSFeedback@sky.uk, wi...

Karl-F by Community Manager
  • 7717 Views
  • 0 replies
  • 3 thanks

Resolved! Can't access skysports mobile

Have a 5 month skysports mobile but can't access it set it up when click on any skysports channel it just says Nedd to buy either a month pass or day pass 

Resolved! Can't activate sport day pass on NowTV

Hi, purchased sport day pass to watch Sky Sports Main Event - always says "pass required" when attempting to view and won't activate the pass. It seems to be attempting to use a (cancelled) mobile pass which obviously doesn't have access to main even...

Mobile app not in region

Trying to use the mobile app, downloaded it and when I went to sign in it says it does not support my region. Located and live in the uk, able to sign in and stream my laptop no problem dont know why there is an issue with my phone. Anyone know why t...

Now tv app now available on selected Amazon Fire TV sticks

Great to see the official app appear at last on Fire Tv sticks, but... how do you select the red button when fire tv remotes don’t have that?? https://www.t3.com/news/amazon-prime-video-is-coming-to-sky-and-now-tv-is-coming-to-fire-tv-at-last?fbclid=...

Change stream bitrate

My home internet is through a mobile phone provider (way out in the sticks!), and watching a 2 hour movie last night used up 4GB, almost one tenth of my monthly data. It's using the android app to cast to a chromecast. Any way of changing stream qual...

No on demand on Samsung S8

Is anyone getting problems using Samsung S8 on playback only , live works fine however if i try to watch anything else it won't play (error 0). I've tried logging out clearing cache, uninstalling app any help much appreciated.

Adding a device

I am trying to add my LG TV, I already own a pass and have 5 more devices available to watch now tv on. However when I go to nowtv.com/LG it asks me to buy a pass. Nothing I click on takes me to the qr code scanner to get the app to work. How do I ge...

Resolved! Chromecast 5.1 issue?

Hi All When I cast the NOWTV app using my android 10 phone (pixel 3a) it works and picture seems to be HD but the sound is showing as stereo. Went to the NOWTV app on my phone and can't switch to 5.1 surround. It says I need the Boost pass but I alre...

apuk2004 by Scholar 2
  • 11869 Views
  • 37 replies
  • 7 thanks

adding a device

ive a new mobile im trying to watch on but im told i have no passes. ive got 2. help is no help so im turning to the real experts, the community. any/all advice would be much appreciated.

Karenski by Scholar
  • 1470 Views
  • 3 replies
  • 1 thanks