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iPhone, iPod, and iPad - Frequently Asked Questions

We've compiled a few of the questions you've asked us about iOS into this quick and easy topic.   How to get NOW TV on iOS Follow these steps to get NOW Tv on iOS.   Error Messages on iOS A list of error messages and what to do if you receive them.  ...

Want to get pre-release builds first? - Join our Beta group!

Do you want to get the early release builds of the NOW TV iOS Application, before anyone else? Then join our Beta group, just follow these simple setups:   Send an email containing your NOW TV Login ID & iTunes email ID to NowTViOSFeedback@sky.uk, wi...

Karl-F by • Community Manager
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New to Now but can't watch anything.

I purchased a 2 month entertainment pack to trial just last week, I'm using the android app but can't watch it at all, everytime I click on a show it looks like it'll let me watch then goes back the now screen. Am I being thick? I thought I could jus...

Resolved! Purchased NOW TV with a BT package, unable to sign in on IPad

Hi all, purchased NOW TV as part of a Internet/TV deal today, I have installed the NOW TV app and used the webpage but whenever I attempt to sign in (have registered etc already) it come up with unexpected error, network error please try again later....

iPad app, player queries.

Hi all, First of all, apologies if this has been asked previously but I did search the forums fairly well looking for a solution without success.On the iPad app, when I cast to my chromecast I don’t get any +/- 10 seconds buttons on my iPad screen as...

Child settings not working

I have 2 teenage children so use the broadband settings to filter what they can access. Turns out its not working and they can access blocked sites etc. What can I do? 

Resolved! Sky sports day pass

On Saturday I bought a day Sky sports day pass which I thought gave me a few months access on my  Mobile phone but I can’t seem to get this to work. I looked at a number of sites on Saturday so could be confusing this with another package that I didn...