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Mobile

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iPhone, iPod, and iPad - Frequently Asked Questions

We've compiled a few of the questions you've asked us about iOS into this quick and easy topic.   How to get NOW TV on iOS Follow these steps to get NOW Tv on iOS.   Error Messages on iOS A list of error messages and what to do if you receive them.  ...

Want to get pre-release builds first? - Join our Beta group!

Do you want to get the early release builds of the NOW TV iOS Application, before anyone else? Then join our Beta group, just follow these simple setups:   Send an email containing your NOW TV Login ID & iTunes email ID to NowTViOSFeedback@sky.uk, wi...

Karl-F by Community Manager
  • 7707 Views
  • 0 replies
  • 3 thanks

Mobile issue

Hi, I've just signed up for the sports day Pass and 5 months mobile pass, however if I try to watch an allowed channel on my Samsung 9 I get the message " Viewing stoppedSorry, we don't support hdmi streaming to your TV or screen recording from mobil...

iPad OS

Can you fix the app to hide/remove the Status Bar when live streaming? Most other services manage this. Thank you very much.  

redchiz1 by Champion 2
  • 1720 Views
  • 7 replies
  • 3 thanks

Network Problem

For about a week now every time I go to use the now tv app and message comes up saying ‘Network Problem - Sorry we could not connect you to Now. Please make sure you are online and try again’. My internet is working fine. The same is happening when m...

Get kicked out of App when I click on Downloads section

Hi. I get kicked out of App when clicking on Downloads section.  I can download shows fine. I just can’t get to them once they’re downloaded.  This happens on both iPhone and iPad. I’ve deleted app and re-installed, also tried restarting router.  Nei...

Watching downloads closes app down

I watch Now on my iPad. I’m now on day 3 on my app closing down as soon as I click on downloads. (I can watch ‘live’). I’ve followed advice, resetting router, rebooting iPad, uninstalling & reinstalling app, several times, to no avail.online chat say...

Resolved! Android app crashing

Came to watch the F1 qualifying on my android device and received a message on screen that this is now only possible through the app. Have downloaded the app but when I sign in and try to launch the channel it does the autorotate and looks like it's ...

Adsssssss

I'm really disappointed that you have decided to feature ads in between shows!!! Not only do you have to pay for subscription but you are now asking customers to pay a further payment to have ads removed!!! I am actually shocked. Netflix, Disney plus...

Now TV Cast to Google Home Hub Not Fullscreen

Hey guys, I am casting to my Google Home Hub and it works well, although it is not full screen and is off to one side. Is there a fix for this? Any help would be greatly appreciated! Cheers S

iPhone

I have reactivated my accounts on my iPad but when I log in on my iPhone it is saying I don’t have any passes so can’t watch or add the device to my account. Has anyone had this experience? I have tried the Now tv help but it just sends me. Round in ...