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Mobile

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iPhone, iPod, and iPad - Frequently Asked Questions

We've compiled a few of the questions you've asked us about iOS into this quick and easy topic.   How to get NOW TV on iOS Follow these steps to get NOW Tv on iOS.   Error Messages on iOS A list of error messages and what to do if you receive them.  ...

Want to get pre-release builds first? - Join our Beta group!

Do you want to get the early release builds of the NOW TV iOS Application, before anyone else? Then join our Beta group, just follow these simple setups:   Send an email containing your NOW TV Login ID & iTunes email ID to NowTViOSFeedback@sky.uk, wi...

Karl-F by Community Manager
  • 7628 Views
  • 0 replies
  • 3 thanks

Error CVF 1102 12660

Hi,how do I solve the above error which is stopping live stream of football.Have signed out, closed app etc.Thanks

24 hour sports payment

I downloaded the app and have paid for the 24 hour sports membership and the payment has taken, now it is saying I still don’t have the relevant membership to watch. Any idea how to resolve this 16mins before the match I signed up to watch starts? Th...

MikeA86 by Advocate
  • 217 Views
  • 1 replies
  • 1 thanks

unexpected error

Hello, for some time I have encountered an issue where, during login, it says: unexpected error. An error occurred. Please try again. This problem is present on iPhone 14. Has anyone experienced similar issues? Thank you.

pier by Mentor
  • 1094 Views
  • 14 replies
  • 1 thanks

NOW Sports Membership

Hi Everyone, I have Now Sports Membership on my Samsung S23 Ultra with about 5-6 months left. Every time I try to play a Premier League game it says 'Now Membership Required. You'll need a NOW Sports Membership to watch this on this device'.  I have ...

E39Ash by Observer
  • 499 Views
  • 6 replies
  • 2 thanks

Red button football

i would like to watch the football on the red button. I do not have the bonus streams at the bottom on IOS or PC. How do i access this?Thank you

Zookie by Newbie
  • 296 Views
  • 1 replies
  • 2 thanks

Now App won't recognise my email address

Now App on my iphone and on my Smart TV won't recognise my email address even though I'm signed in with it on my computer and I've paid for Cinema and Boost which allows me access via 3 devices. It says no such email address recognised even though I'...

Soleira by Mentor
  • 558 Views
  • 4 replies
  • 3 thanks

Download F1

Hello All, this is my first post on here, I am trying to find out if I can set F1 to download, Las Vegas Grand Prix I believe is live at 04:30 (UK time) on Sunday 19th November, can i download to a USB and watch later ? if so can someone send step by...

DMTDave by Mentor
  • 1190 Views
  • 10 replies
  • 1 thanks

Error Code 0 edd

Purchased day pass to watch cricket in August used Samsung S10+ Phone and connected to Panasonic TV with usb/ HDMI cable, watched no problem, did all set up on Phone.Just taken out 6 month membership sky sport through Now for £21/ month, did setup on...

Error code 20024

Since Wednesday every time ive tried to use the Nowtv app it says somethings gone wrong (error 20024)Ive tried deleting cache and data and I also uninstalled and reinstalled the app but still the same. Even restarted the phone

MarcS by Advocate
  • 8974 Views
  • 13 replies
  • 7 thanks

Unexpected error when logging in on ipad

Since this week I have had a problem logging into my NOW tv app on my iPad. Tried everything from uninstalling the app resetting my password but nothing works. It is fine on my BT pro box,smart tv,it wasn’t working on my iPhone 13 last night but then...

paul76 by Advocate
  • 608 Views
  • 4 replies
  • 0 thanks