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Anonymous User
Not applicable

Watching downloads closes app down

I watch Now on my iPad. I’m now on day 3 on my app closing down as soon as I click on downloads. (I can watch ‘live’). I’ve followed advice, resetting router, rebooting iPad, uninstalling & reinstalling app, several times, to no avail.

online chat says it’s a known problem with IOS but I’ve not seen that anyone else had the same problem.

anyone out there experiencing this?

 

 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

It might not be a similar issue, but this thread indicates there is issues with the iOS version of the app. 
https://community.nowtv.com/t5/Other-Apps/iPhone-app-crashing-when-clicking-on-watch-list/td-p/562489/jump-to/first-unread-message

FYI that I do not work for NOW, just a NOW customer trying to help