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Anonymous User
Not applicable

Viewing on phone

Hello,

 

I’ve had the now tv app for some time and i used to be able to stream on my mobile and watch things completely fine. However that all changed a month or two back, i usually watch on my xbox, but i’d like to be able to watch on my phone every now and then when i’m out etc.  When i try to watch something i’m greeted with a message telling me “sorry the app is currently unable to connect to the stream - please try again. If the problem persists please try re-starting the app code16”. if anyone could help with this that would be great, thanks in advance : ) 

1 ACCEPTED SOLUTION
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Have you tried to delete the NowTV App off your iPhone and download a fresh new NowTV App from your phone Apps Store ?

 

This sometimes works with regards to the error 16 message.

View solution in original post

2 REPLIES 2
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Have you tried to delete the NowTV App off your iPhone and download a fresh new NowTV App from your phone Apps Store ?

 

This sometimes works with regards to the error 16 message.

Anonymous User
Not applicable

This has worked, i’m not sure why i didn’t think to do this in the first place, thank you!