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Matthew321
Advocate

Used all my device swaps

How can I get extra device swaps as I’ve accidentally used all my device swaps for this month with no devices left to view on @Tony-D 

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schnapps
Legend 5
Legend 5

Re: Used all my device swaps

Hi @Matthew321 

 

Pop over to live chat and explain to them what's happened and ask them for some additional device swaps this calendar month.

 

To save you looking for live chat, use this link page below.

 

https://help.nowtv.com/article/how-to-submit-a-complaint 

 

Should the green chat button not work or open for you, then try a different internet browser or another device with a browser on it.

View solution in original post

1 Reply
schnapps
Legend 5
Legend 5

Re: Used all my device swaps

Hi @Matthew321 

 

Pop over to live chat and explain to them what's happened and ask them for some additional device swaps this calendar month.

 

To save you looking for live chat, use this link page below.

 

https://help.nowtv.com/article/how-to-submit-a-complaint 

 

Should the green chat button not work or open for you, then try a different internet browser or another device with a browser on it.

View solution in original post