20-10-2015 18:17
20-10-2015 20:09
@Anonymous User a Sony phone?
24-04-2016 18:51
Hi Can anyone help me please. Trying to watch now tv via the mirroring option on my i pad and apple tv box but it says on the tv screen that it does not support HDMI streaming to my tv???? it has never done this before, can anyone help me please?
24-04-2016 18:56
@Anonymous User
The linked article below might be of some help.
20-10-2015 21:10
21-10-2015 18:21
Hi @Anonymous User,
Thanks for posting.
We're currently looking into this issue and it's under investigation. I'll make sure your details are passed on and once this is fixed we'll contact you by email.
Thanks
Simon
NOW TV Team
21-10-2015 20:33
21-10-2015 20:44
@Anonymous User wrote:
I have been having same issue with phone since updating to 5.1.1 last week (also Sony). Emailed in regard to this and got a reply to say it was fixed but still getting same message and still unable to watch content on phone. ( I perfer to watch content on mobile, I like the intimacy more than watching on tv). Works OK on now tv box and roku stick. (not able to use those on bus though).
Unhappy about paying for a service I can't use as I intended. Don't see why it should be an issue, update hasn't affected netflix or iplayer.
Hi @Anonymous User
Have you reinstalled the now TV app since updating to android 5.1.1? That would be the first thing to try is sometimes apps don't get configured correctly after an OS update.
Hope that helps
21-10-2015 20:50
22-10-2015 14:32
Hi @Anonymous User
Thank you for your post
Our technical tam are still working on this, I am sorry for the delay.
Thank you for your patience
Regards
Sue
NOW TV Team