cancel
Showing results for 
Search instead for 
Did you mean: 
RoyB Mentor 2
Mentor 2

Re: Unable to watch live tv

@robert1997 

 

Well, you had one post in 2014, and then a lacuna until 2018, while I had one in 2016, and then nothing until 2019.

 

So I’ve only been active here since February this year.

 

But I’ve been a NowTV user all that time - it was just so damn uneventful until NowTV started promising subtitles, and the app on the Samsung TV still didn’t have them, so I bought a Stick that did, and then came back to complain the subtitles wouldn’t stay on.

 

But I stayed on after that, so.....

 

Still a smooth-faced newbie though, compared with you grizzled veterans, banging my head against walls where I can sometimes still see the earlier dents 😉


If my posting answered your question, please click ‘Accept Answer’.
If you liked my posting, please click ‘Thanks’.
If you disagree with my posting, say so below, and I will see if I need to mend my ways 🙂
0 Thanks
Reply
robert1997
Scholar 5

Re: Unable to watch live tv

@RoyB 

 

I've always just dipped in and out of NowTV as the need arose, that being the beauty of the contractless nature of the service 😀

0 Thanks
Reply
RoyB Mentor 2
Mentor 2

Re: Unable to watch live tv

@robert1997 

 

There seems to be always something we want on the Entertainment Pass.

 

Movies we dip in and out of; 1,000 sounds a lot, but it’s actually a pretty limited choice of the 20,000 or so out there, and we aren’t up for today’s CGIfests.

 

I wish there were Day and Week Passes for Movies; with the Month Pass, there have to be at least three we want, to hit breakeven over individual rentals from the Delivery People...


If my posting answered your question, please click ‘Accept Answer’.
If you liked my posting, please click ‘Thanks’.
If you disagree with my posting, say so below, and I will see if I need to mend my ways 🙂
Buzz2
Occasional Poster

Re: Unable to watch live tv

Exactly the same issue since July 14. Now tv have been looking into and i get emails saying the issue is resloved and is not. Constantly on live chat not getting to the bottom of it - i was offered a sky sports dqy pass that they activated for me.. As if to rub salt in the wound! Incredible! Really poor customer service.

0 Thanks
Reply
RoyB Mentor 2
Mentor 2

Re: Unable to watch live tv

@Buzz2 

 

Theres a fix over in the other thread about this. Apparently, if you are with BT and have Parental,Controls set, you have to toggle the File Sharing setting to Off, and then NowTV over WiFi works again.

 

Nobody can see any logic in how the two things are linked, though, and if there is no logic to it, who has to fix what, BT or NowTV.


If my posting answered your question, please click ‘Accept Answer’.
If you liked my posting, please click ‘Thanks’.
If you disagree with my posting, say so below, and I will see if I need to mend my ways 🙂
Buzz2
Occasional Poster

Re: Unable to watch live tv

Thanks,
I will give that a try and see if it works.
Cheers for the advice
0 Thanks
Reply
RennyB
First Poster

Re: Unable to watch live tv

I fixed this problem by doing a factory reset. Go to Setting - System - Advanced System Settings - Factory Reset. It’ll reset everything, download all your existing apps and fix the live tv problem. It’ll give you a code to enter into your account so have the NowTV app open.

0 Thanks
Reply