Unable to watch Sky Sports Mobile Month Pass on my Samsung Mobile

[Anonymous User]

I have just purchased Sky Sports Mobile Month Pass - this shows up on my laptop when I log in HOWEVER not showing on my mobile phone app. meaning I am unable to watch Sport on my mobile device

Can anyone advise why this might be?

[schnapps]

Hi @Anonymous User 

Don't know if there is anything on this linked thread below helps in anyway.

Obviously if you are using an Android Smartphone ignore the bit about Apple iPhones.

https://community.nowtv.com/t5/Everything-Sports/Sky-sports-mobile-pass/m-p/534174#M2310