24-08-2018 19:43
All of a sudden I have subtitles on everything I’m trying to watch on app on my phone and can not find where to switch it off ?
Solved! Go to Solution.
24-08-2018 20:06 - edited 24-08-2018 20:16
Hi @Anonymous User
Are you using an iPhone by any chance ?
If so a couple of people have mentioned this and to remove the subtitles they had success by going to the Accessiabilty settings on their phones and try switching the on & off captions a few times and playing around with captions feature options.
Fingers crossed it will work for you.
If you are using a different mobile phone, maybe still try the above procedure.
24-08-2018 20:06 - edited 24-08-2018 20:16
Hi @Anonymous User
Are you using an iPhone by any chance ?
If so a couple of people have mentioned this and to remove the subtitles they had success by going to the Accessiabilty settings on their phones and try switching the on & off captions a few times and playing around with captions feature options.
Fingers crossed it will work for you.
If you are using a different mobile phone, maybe still try the above procedure.
24-08-2018 23:48
Hi, that worked , thank you so much 🙂
03-10-2018 22:12
Im getting subtitles or more like descriptive text on all films on my lg tv, its driving me nuts, cant seem to get rid of it.
03-10-2018 21:47
Yep know that feeling 😕