Sports Mobile pass not recognised.

[Telovne]

Just bought Sports mobile pass for Android phone. When I select football, it says I need a pass to watch, even though pass is showing as active on my account. Have tried deleting app and re-installing and rebooting phone. Mirroring and Bluetooth are disabled and I don't have Chromecast. Anyone have any ideas please, as match starts in 45 mins!

[Telovne · Accepted solution]

Disregard, seems Championship games on Sky Sports live, are not included in pass.

[Khai444]

Hi having the same problem. Was able to watch first half of chelsea v Leicester. Then suddenly went off. Any help is appreciated.  

[Luke22]

I'm having the same issue. My Sky sports monthly pass is recognised in my account but only one sports channel is actually working for me. I can't watch the game I want to watch as it's saying I need a pass! I have a pass! 

This needs sorting out ASAP. 

[Benjodozo]

I am also having this problem. I can't watch the cricket or main event. Main reason I got a month pass. This needs sorting out immediately 

[Ureds]

I have just bought a month mobile pass to watch Cardiff C v's Nottm Forest and although the pass is registered as paid for, I cannot tune in to the match at all! Whats going on??

[schnapps]

Hi @Ureds 

With a Mobile Sports Pass you won't be able to watch the Cardiff v Nottingham Forest Game tonight.

Where the match is on Sky Sports Main Event and also Sky Sports Football where you will need a full blown Sports pass to watch it.

With a Mobile Sports Pass you get only five Sky Sports Channels which is Premier League, Action, Arena, Racing & News.

Have a read of this 

https://help.nowtv.com/article/sky-sports-day-week-month-pass