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Saumil
Newbie
‎01-07-2022 10:07

Sports Mobile Plan Not Working

I cancelled my sports now plan last week and was given a two month sports mobile plan which under my account shows expiring on 02 September. But when i am trying to watch a live match today, it says i need a sports mobile plan. Not sure what to do with that

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3 Replies
gavs82008
Legend 5
Legend 5
‎01-07-2022 10:34

@Saumil 

Only 5 channels are available for the mobile membership. Was it one of the channels listed you tried watching?

https://help.nowtv.com/article/how-do-i-use-my-sports-mobile-membership

FYI that I do not work for NOW, just a NOW customer trying to help
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Saumil
Newbie
‎01-07-2022 10:57

In response to gavs82008
Ohhh realised it. It was cricket and not included. Thanks for that!
Ritzie
Advocate
‎20-07-2022 22:32

Im having the same problem after recieving the offer when I want to eat h sky sports premier league which is part of the package it says I need a mobile pass too? Any one know how to resolve this?

 

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