04-07-2020 13:41
Hi,
I have a sports month pass. Today I bought a Sports Extra day pass. When I go to watch one of the extra channels it says that a pass is required. My pass is also not appearing in my passes in my account on my app.
Can you help please?
Thanks.
04-07-2020 14:30
I'm in ROI
04-07-2020 14:52
@Anonymous User I'm not entirely sure how day pass add ons over a month pass would work as we don't have that option in the UK.
Unless someone else in the community who's based in Ireland has any ideas, your best bet is to try the live chat.
08-01-2021 18:14
they now where i live, by my account details, so why offer something i cant get?
08-01-2021 18:16
What do you mean an offer you can’t get?
This thread is relating to Republic of Ireland sports extra pass.
08-01-2021 18:19
on the now tv site after i have logged in i get a link to the sports extra pass.
it lets me select the day or month pass.
it then aks me to confirm i want it.
it then does nothing except send me to the home page, no explanation.
only point at which i found out it was geographically tied was searching on the forum.
08-01-2021 20:35
The sports extra pass is specifically for ROI customers. This forum is for UK customers.
So it’s possible some form of wires has been crossed!