cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Sports Extra Day pass

Hi,

 

I have a sports month pass. Today I bought a Sports Extra day pass. When I go to watch one of the extra channels it says that a pass is required. My pass is also not appearing in my passes in my account on my app.

 

Can you help please?

Thanks.

7 REPLIES 7
Saint1976
Elite 3

@Anonymous User Sports Extra isn't available in the UK. Are you in the UK or ROI?

Anonymous User
Not applicable

I'm in ROI

Saint1976
Elite 3

@Anonymous User I'm not entirely sure how day pass add ons over a month pass would work as we don't have that option in the UK.

 

Unless someone else in the community who's based in Ireland has any ideas, your best bet is to try the live chat.

Not applicable

they now where i live, by my account details, so why offer something i cant get?

gavs82008
Legend 5
Legend 5

@ 

What do you mean an offer you can’t get?

 

This thread is relating to Republic of Ireland sports extra pass. 

 

FYI that I do not work for NOW, just a NOW customer trying to help
Not applicable

on the now tv site after i have logged in i get a link to the sports extra pass.

 

it lets me select the day or month pass.

 

it then aks me to confirm i want it.

 

it then does nothing except send me to the home page, no explanation.

 

only point at which i found out it was geographically tied was searching on the forum.

gavs82008
Legend 5
Legend 5

@ 

The sports extra pass is specifically for ROI customers. This forum is for UK customers.

 

So it’s possible some form of wires has been crossed!

FYI that I do not work for NOW, just a NOW customer trying to help