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Ayeyerma
Advocate

Sky sports mobile pass on Samsung Fold 4

So I bought myself a shiny new Samsung galaxy fold 4 and was looking forward to watching a Premier League match on the Sky Sports mobile pass. I'm getting an error message stating that I need to purchase a full month pass. The fold 4 is a mobile phone so I'm wondering why this error is appearing? 

1 ACCEPTED SOLUTION
schnapps
Legend 5
Legend 5

Hi @Ayeyerma 

It seems currently these fancy foldable phones are not supported on a NOW Mobile Sports Membership.

See this link article below.

https://help.nowtv.com/article/how-do-i-use-my-sports-mobile-membership 

I am assuming you tried it on Sky Sports Premier League channel and not Main Event? 

I think somebody on the forum found a work around.

Perhaps try typing foldable phone or Samsung Z4 in the Community search box for any relevant results.

View solution in original post

3 REPLIES 3
schnapps
Legend 5
Legend 5

Hi @Ayeyerma 

It seems currently these fancy foldable phones are not supported on a NOW Mobile Sports Membership.

See this link article below.

https://help.nowtv.com/article/how-do-i-use-my-sports-mobile-membership 

I am assuming you tried it on Sky Sports Premier League channel and not Main Event? 

I think somebody on the forum found a work around.

Perhaps try typing foldable phone or Samsung Z4 in the Community search box for any relevant results.

schnapps
Legend 5
Legend 5

Hi @Ayeyerma 

This is the thread linked below where a forum member found a trick workaround with the Samsung Z4 and a Mobile Sports Membership.

https://community.nowtv.com/t5/Offers-Vouchers/Membership/m-p/595725 

Ayeyerma
Advocate

Seems to be cookies tracked through the app so I uninstalled and reinstalled and then started watching on the front screen of the phone. Opened the phone and hey presto it worked. Thanks very much for your help. 😊