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Deanorolo
Newbie

Sky sports mobile pass not working and no live chat button

So won a sky sports mobile pass in McDonald's. Its all activated and not working keeps telling me I need a sports pass to watch. Looked for help and said if I can't find it use the live chat button but that's not showing so where do I go from here? 

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4 Replies
Richjojo
Newbie

Re: Sky sports mobile pass not working and no live chat button

I’m having the same problem I just tried phone got Told £6 call plus network and cut me off so get charged for not even talking 😡😡😡😡😡

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Trumpman
Advocate

Re: Sky sports mobile pass not working and no live chat button

Having the same issue and there seems to be no means of contacting anyone who can help and I now realise why I do not have sky tv or anything to do with them absolutely useless 

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Ryank1
Newbie

Re: Sky sports mobile pass not working and no live chat button

Having the exact same problem and customer service seems non existent

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RoyB Legend 5
Legend 5

Re: Sky sports mobile pass not working and no live chat button

The pass will only work on a smartphone and not any other device - not even a tablet.

 

And it will get you only five of the eleven Sports channels - Sky Sports Premier League, Sky Sports Action, Sky Sports Arena, Sky Sports Racing and Sky Sports News.

 

Within these limitations, it will work (or should work!) and it will be free.

 

Are any of you, @Deanorolo @Ryank1 @Trumpman @Richjojo , trying to operate outside these constraints?

 

It might be better if NowTV could detect your Mobile pass when you tried to access the other six Sports channels, or tried to use a device other than a smartphone, and give you a message accordingly, but it seems you just get told you need to subscribe for an additional pass in all those cases.


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