cancel
Showing results for 
Search instead for 
Did you mean: 
Newbie6544
Advocate

Sky sports mobile month pass

I have just purchased the now tv sky sports mobile month pass and when I click to watch the football it says I have to purchase a voucher when I already have purchased the mobile month pass

Labels (1)
0 Thanks
Reply
1 Solution

Accepted Solutions
schnapps Legend 5
Legend 5

Re: Sky sports mobile month pass

Hi @Newbie6544

See if signing out of the NowTV App, then delete the App, then re download the NowTV App from your phone Apps Store.

Then double check on here by going to My Account > Passes & Vouchers to see if it shows the mobile sports pass active and if it's says active, re sign into your phone NowTV App with the same log in details.

Make sure you watch the football on the Sky Premier League channel on your phone.

View solution in original post

35 Replies
schnapps Legend 5
Legend 5

Re: Sky sports mobile month pass

Hi @Newbie6544

Are you attempting to watch the sports mobile pass on either an iPhone or Android phone, where an iPad or Tablet will not work with a sports mobile pass (only smartphones are permitted on the mobile sports pass).

If you are using a phone, what happens it you try to watch Sky Premier League, Sky Action or Sky Arena ?

0 Thanks
Reply
Newbie6544
Advocate

Re: Sky sports mobile month pass

Hi @schnapps

i am using my iPhone. Anytime I try putting the football or clicking any of there sports channels it comes up with the purchase a voucher screen

schnapps Legend 5
Legend 5

Re: Sky sports mobile month pass

Hi @Newbie6544

See if signing out of the NowTV App, then delete the App, then re download the NowTV App from your phone Apps Store.

Then double check on here by going to My Account > Passes & Vouchers to see if it shows the mobile sports pass active and if it's says active, re sign into your phone NowTV App with the same log in details.

Make sure you watch the football on the Sky Premier League channel on your phone.

View solution in original post

Kellogg101
Advocate

Re: Sky sports mobile month pass

It was the tip to make sure I was watching the match on the correct Sky channel that made teh difference -0 thank. 

Taiao
Advocate

Re: Sky sports mobile month pass

Hi. Bought the two months Sky Sports Mobile Pass but cannot watch it on my Android mobile or Tablet. What do I need to do to watch?

0 Thanks
Reply
charlestc
Advocate

Re: Sky sports mobile month pass

I purchased a sky sports mobile month pass earlier today but cant get it to play on my mobile phone

Taiao
Advocate

Re: Sky sports mobile month pass

It would help if there was an actual phone number you could call to speak to a human being to get such issues resolved. This is rather disappointing that a big company such as Sky/NowTV cannot be asked to have a customer services line to deal with customer queries. Serously considering cancelling all my NowTV subscription and going to Amazon Prime and Netflix.

Highlighted
Rhys2D2
Newbie

Re: Sky sports mobile month pass

I'm having the same problem. I am using my phone, I am trying to watch 1 of the 4 channels I'm allowed to and it still keeps asking me to buy a day, week or month pass. Very annoying

0 Thanks
Reply
latdi
Newbie

Re: Sky sports mobile month pass

hello,

has anybody managed to watch sky sports on android phone using now tv mobile pass?