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Anonymous User
Not applicable

Sky sports day pass

I have tried several times to buy a Day Pass but upto now never once been successful.

I am using an iPad. I select the pass proceed to payment, enter my card information, the offer is for £5.99 but each time it takes £1 under pending then returns it. I get an error, something went wrong please try again. I try again same day, different day, different month - same outcome every time. If the £1 goes through it proves my card is working, but why are they trying for £1 each time rather than the £5.99?

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Anonymous User 

Are you trying to buy it on the app or on web browser?

If it’s the latter you tried another browser?

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

The £1 is a temp hold to update your card details.

It doesn’t sound like you’ve gone through to the full purchase yet.