Sky Sports Mobile Month Pass

[Anonymous User]

Just got an email with an offer for a free Sky Sports Mobile Month Pass.

I have signed up, it shows on my account, but when I access on my phone it says "Pass Required. You'll need a Sky Sports Day, Week or Month Pass to watch this on this device". See attached.

The pass shows on my account, both on the web and on the Android app. I've tried signing out and back in.

[schnapps]

Hi @Anonymous User

Bit of a long shot are you clicking on one of the live sports channels that is not supported by the nowtv mobile sport pass where you only have access to 4 live sports channels ?

[Anonymous User]

Eh? What channels do I get access to? I tried Sky Sports Football, Cricket, and Main Event.

I assumed it was access to Sky Sports! As in all of it! Is it not?

[schnapps]

Hi @Anonymous User

Nope only 4 number live sports channels with the nowtv mobile sports pass.

Here's the live channels you can watch.

4 Sky Sports channels: Premier League, Action, Arena & News

[Anonymous User]

Well that is a) massively misleading, and b) completely ridiculous!

I just tried those channels, and it's now saying it won't work because my device is modified! 

Oh well, will cancel it and not come back!

Thanks for your help.

[Anonymous User]

Agreed %100

[Anonymous User]

Has anyone tried casting from mobile to tv? or a casting device such as a chromecast/nvidia shield does it work?

Thanks

[schnapps]

Hi @Anonymous User

Reading this under theT&C' it seems you are restricted to IOS and Android phones only.

Device compatibility for Sky Sports Mobile Month Pass: Sky Sports Mobile Month Pass is only available on the following devices and operating systems: Apple iPhone: 4S and 5 or later running on iOS 8 or later; Android smartphones: Android OS 4.0 (Ice Cream Sandwich) or later), 1.0 Ghz, 1GB RAM, 480x800 Screen Resolution. NOW TV does not currently support connection of mobile devices to your TV e.g. AirPlay. Chromecast is not supported.

[Anonymous User]

sky Sports news has stopped working on my now tv box. Do you now have to have a sky sports pass to watch it? Anyone else got this problem

[schnapps]

Hi @Anonymous User

Do you mean the Sky Sports News HQ App has disappeared from your nowtv box or stick.

If you have an active entertainment, cinema, kids or hayu pass on your account, then try watching via the Sky Sports EPG live guide.

[Anonymous User]

Exactly the same for me i have a Moto g6 play meets all the specs have sky sports mobile pass but can't watch any sky sports channels through the now TV app.

[Anonymous User]

I still have the app on my nowtv box and I have active entertainment and movie passes but it says i got to pay for it now was working til last night 

[schnapps]

Hi @Anonymous User

The Sky Sports News HQ is working for me on my smart box with an entertainment & cinema pass.

Maybe try rebooting the nowtv box and perhaps log out and sign back in again to see you can access the channel.

Also double check on the nowtv App under My Account on the box if it shows your active passes when signed into the box.

[Anonymous User]

I’ve just done a factory reset and still wants to charge me. It’s showing my passes are active on my account. I purchased the sports mobile pass today, I wonder if that has something to do with it. I’ve been on chat and they all tell me that I can’t get ssn with entertainment pass. I can watch it on my phone 

[schnapps]

Hi @Anonymous User

As far as i am aware you can have an entertainment pass when watching Sky Sports News HQ.

If nowtv have changed their policy (which i don't think they have) then they help guide needs amending about SSN.

https://help.nowtv.com/article/using-sky-sports-news-hq-app-on-now-tv-box-stick

I haven't got a sports mobile pass, so maybe like you said it effecting you watching the SSN on your nowtv box with your entertainment & cinema pass.

[Anonymous User]

Thanks for your help and input mate much appreciated it, I’ll just try tomorrow as I’ll have more time to sort it cheers 

[Anonymous User]

Having the same problem

[Anonymous User]

Yes I have the same problem

[Anonymous User]

I have the right phone but get the message Pass Required, you'll need a ..pass to watch on this device but my email says it is set up and I need not do anything.

[Anonymous User]

Yes I did try, without success. I believe they detect use of Chromecast, count it as as a separate device, and restrict it that way since it's mobile only pass, if this makees sense. I'm wondering if you can simply mirror from yoiur mobile (as oppposed to cast) but have not investigated as yet.

[schnapps]

Hi @Anonymous User

With the nowtv mobile sports pass, you wouldn't be able to cast, mirror or physically connect to a television set.

Have a read of this.

https://help.nowtv.com/article/sky-sports-day-week-month-pass