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Anonymous User
Not applicable

Safari

When I go to watch live tv it says safari unable to find adress. Never had a prob in past?

1 REPLY 1
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum. Is this Safari on an iPhone/iPad? If so you need to use the NOW TV app from the App Store as it won't work using the Safari browser.

 

If you're getting the message on a Mac then usually that means it thinks the NOW TV Player is installed but can't find it. Are you logged in with the same user account as usual, as the Player only installs for the current user. Also check if you can see the NOW TV Player in LaunchPad.

 

If you can't then try opening a Private Browsing window in Safari, and using that to log into NOW TV and try to watch something - it should this time prompt you to install the app again which should get you watching.