30-10-2022 15:24
Hi, restarted mobile app which says next payment July 2023 but when I try and watch the football on mobile it just comes up asking for payment to do so
Solved! Go to Solution.
30-10-2022 16:01
Actually, you are right, it only allows 5 channels and that isn’t one. Thanks again for your help
30-10-2022 15:26
@Anonymous User
What do you mean by “restarted the mobile app”?
You need a valid sports membership to watch any sports channels with NOW. Having a entertainment or cinema membership will not be enough.
https://help.nowtv.com/article/sports-membership
30-10-2022 15:37
Hi, thanks for reply. It says I have a sports mobile prepaid membership toll 04 jul 2023 but that doesn’t seem to let me watch the footy
30-10-2022 15:40
@Anonymous User
Ah right ok I get you. You don’t get all 11 sports channels with the mobile membership. What channel were you trying to watch?
https://help.nowtv.com/article/how-do-i-use-my-sports-mobile-membership
30-10-2022 15:48
Sky sports United v West Ham so thought it should work
30-10-2022 15:50
@Anonymous User
What channel is that on?
Is it one of the listed channels mentioned that you can view on the mobile membership?
30-10-2022 15:58
Thought so but doesn’t seem to want to play….thanks for your help. I’ll keep trying
30-10-2022 16:01
Actually, you are right, it only allows 5 channels and that isn’t one. Thanks again for your help