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Anonymous User
Not applicable


Hello I was billed 11.99 today for your service which I dont even use I did create an account and activated the free trial ages ago  but I cancelled the trial so you should not have taken the money and I would appreciate it if you refund me asap as that money was meant for offer things I logged onto my account and noticed its says I had a cinema pass so I've cancelled it again

Legend 5
Legend 5

@Anonymous User 

This is a customer forum. Your only option is to fill this form out and pop onto live chat.


Form for "incorrect charge"


The below link will point you in the direction for Live chat.

Make sure to click “chat to an advisor”

FYI that I do not work for NOW, just a NOW customer trying to help