02-11-2020 16:35
Hi, yesterday I tried to use the sports month pass I have at the moment, via the NOW TV app on my iPhone X but it continually crashed almost immediately after pressing on the app to open it. I was therefore not able to watch the football that I had bought the pass to watch it via, so I would like a refund please. If necessary I have a video of me trying to open the app several times and it crashing immediately, if you need this to verify my claim. Thanks
02-11-2020 19:22
@Anonymous User
This is a customer forum. Your best option is go onto Live chat to get it resolved
https://help.nowtv.com/article/how-to-submit-a-complaint
Make sure to click “chat with an advisor”