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Advocate

Re: no picture

has anybody else got a pink screen with HDCP unauthorised content disabled?

we wanted to watch GOT and can't. It's bloody annoying to find that I can't watch any channels including movies, kids & entertainment. When is it going to be fixed!!!!!!!!!!!!!!!!!!!!!!!!

Smiley Frustrated

 

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Legend 5
Legend 5

Re: no picture

@luckylou

 

Have you read this help guide linked below, also if no success try a different HDMI cable and make sure both the TV and your NowTV device is switched off when unplugging or changing HDMI cables.

 

http://help.nowtv.com/article/Purple-screen-with-sound-NOW-TV-box

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Advocate

Re: no picture

thank you i will try that. It seems to be doing the same on my daughter and hubbys tablets too. 

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NOW TV Team (Retired)

Re: no picture

Hi @luckylou

 

When you mentioned that it's doing the same on the other tablets, are you trying to connect your tablet upto a bigger display ?

 

If you are this won't work and you would need to use one of the other compatible devices such as a NOW TV Box/ Games Console etc

 

Thanks

Andy

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