27-06-2016 12:55
has anybody else got a pink screen with HDCP unauthorised content disabled?
we wanted to watch GOT and can't. It's bloody annoying to find that I can't watch any channels including movies, kids & entertainment. When is it going to be fixed!!!!!!!!!!!!!!!!!!!!!!!!
27-06-2016 13:07
@Anonymous User
Have you read this help guide linked below, also if no success try a different HDMI cable and make sure both the TV and your NowTV device is switched off when unplugging or changing HDMI cables.
http://help.nowtv.com/article/Purple-screen-with-sound-NOW-TV-box
27-06-2016 13:09
thank you i will try that. It seems to be doing the same on my daughter and hubbys tablets too.
28-06-2016 15:46
Hi @Anonymous User
When you mentioned that it's doing the same on the other tablets, are you trying to connect your tablet upto a bigger display ?
If you are this won't work and you would need to use one of the other compatible devices such as a NOW TV Box/ Games Console etc
Thanks
Andy