Playback codec decoding error

[Anonymous User]

Hi, trying to watch live TV on Lenovo tablet but after about 5 minutes it will stop and error for playback codec decoder will appear, have deleted and reinstalled app but still get same message.

Can anyone help??

Thx

[Anonymous User]

I have the problem using mobile data or Wi-Fi.

[Anonymous User]

@Saint1976 it's happening on both WiFi and 4g for me

[Saint1976]

@Anonymous User @Anonymous User my only other suggestion right now is to see if toggling the playback quality makes any difference and check that it's the latest app build.

I have had a good look around online for OnePlus codec errors and can't find any. The update mentioned by @Anonymous User is to fix Netflix and Prime video only playing in Standard Def instead of HDR and HD.

https://www.google.com/amp/s/www.androidauthority.com/oneplus-8-pro-netflix-issue-1124716/amp/

If you get continued problems try the OnePlus Community. There's a lot of very knowledgeable people there.

 

[Anonymous User]

It seems to be working now. Not sure if there was an app update in the last day or two?

Am I just lucky? (Been watching for 10 minutes so far, on Sky Sports News)

[Anonymous User]

Hi Jon,

Good spot with Sky News. I am still having problems with the Sky Sports
Premier League channel though. I have the mobile pass so I can't test all
the channels but the following that come with the mobile pass seem to work
fine: Sky News, Sky Action and Sky Racing.

[Anonymous User]

I'm also having the same problem with my OnePlus 8, it plays for 1 second in poor quality then I get the error message. I'm currently running Oxygen OS 10.5.7.

A new update is expected soon for this device that fixes video problems with Netflix and Amazon Prime. I'll report back if NowTv works too.

[Anonymous User]

Exact same issue on the OnePlus 8.  No idea what to do. We're you able to resolve?

[Anonymous User]

I thought I'd (they'd) fixed it but it was just the one time and it stopped working again, so I've solved the issue another way: Cancelled my pass. 

[Anonymous User]

thanks for the update

[Anonymous User]

For what it's worth, my pass hasn't ended yet and I just tried again and still get the decoding error.