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Taz12
First Poster

Playback codec decoding error

Hi, trying to watch live TV on Lenovo tablet but after about 5 minutes it will stop and error for playback codec decoder will appear, have deleted and reinstalled app but still get same message.

Can anyone help??

Thx

 

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8 Replies
Spena
First Poster

Re: Playback codec decoding error

I have just ordered Nowtv broadband with Sky Sports. I have found the same error on my Lenovo Tablet when trying to watch Sky Sports. The tablet is a YT3-X90F, with Android 6.01, and device software upto date. Other players work. The window that comes up includes "PLAYBACK_CODEC_DECODING_ERROR". I have cleared cache, uninstalled/reinstalled and rebooted my tablet etc. and the problem persists. There is no problem with the app on my phone. Please can anyone provide a solution. Thanks.

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happyhibby73
Occasional Poster

Re: Playback codec decoding error

I have the same problem trying to use my android tablet - Hudl 2. I've watched live sport on Now TV with this tablet since 2015. Tonight when I logged on I was told to uninstall the Now TV app and then re-install it as there had been an update. I did this and now find that every time I try to watch I get cut off after about 30 seconds with the message saying PLAYBACK_CODEC_DECODING_ERROR. It also tells me to contact the Online Support Team. This forum is all I can find. Does it mean this ? I've never had a problem using this tablet before. I can still receive Now TV on my television using a Now TV box but that that is no use as I wanted to use my tablet in another room. Can anybody help me ?

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PJK59
Occasional Poster

Re: Playback codec decoding error

I've had the same problem with a Hudl 2, which stopped working over the weekend, with the same message. 

After an hour on 'live chat I was told that Now TV no longer support the Hudl 2. However, i could find nothing to confirm this,  either on the website or the internet. Also i notice, from the posts on here, that its not just a problem with the Hudl.

Would  appreciate it if any one from the community could help or even it it were at all possible for Now TV to confirm or deny that support has been withdrawn.

PJK59
Occasional Poster

Re: Playback codec decoding error

Just had it confirmed, again, by 'live chat' that the Hudl 2 is no longer supported by Now TV. 

Very frustrating. 

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GasMan9
Occasional Poster

Re: Playback codec decoding error

If they support Android 5.1 or whatever your tablet is running on, then surely they support your device? 

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jft
Occasional Poster

Re: Playback codec decoding error

I am also getting the same message and problem with my Hudl 2. Doesn't appear to be any info in the advice section. Anyone have a solution?

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jft
Occasional Poster

Re: Playback codec decoding error

Just seen other posts that Now TV doesnt support Hudl 2 anymore!!!!! V disppointing.

nitramp
First Poster

Re: Playback codec decoding error

I am also getting the same message on my Lenovo Yoga Tab 3.  Any ideas?

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