Pass required

[Anonymous User]

I purchased the Sky sports mobile pass (monthly) and it shows in my accounts that i have the pass, but everytime i go to select a channel to view on sky sports it says "Pass Required"?

[Tony-D]

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@Tony-D wrote:

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@schnapps wrote:

@Tony-Dcan you reset @Anonymous User devices or would jumping over to live chat be a better option if there is no device swaps left this month ?

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I can certainly do it yeah @schnapps 

Give me 5 @Anonymous User 🙂

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Can you try now for me @Anonymous User

[Anonymous User]

All sorted and working now guys! Thanks for your help 😁

[Tony-D]

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@Anonymous User wrote:

All sorted and working now guys! Thanks for your help 😁

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Happy days, enjoy @Anonymous User :):)

[Anonymous User]

So WTF was the solution.

Absolutely no point having a community forum if the resolutions aren't posted...

[Anonymous User]

@Anonymous User

What soultion are you reffering to ? Thes soultion is on page 1 of this thread

[Anonymous User]

No there is not.

[Anonymous User]

same thing happening here on a iPhone 6s need help!

[RoyB]

@Anonymous User 

Can you watch Sky Sports News on the phone?

[Anonymous User]

I have an iphone XR registered my device, bought the Mobile sky sports app, it lets me play skysports news but not sky sports channels, i have deleted app restarted and re loaded app but still no joy. 

[Anonymous User]

As per @Anonymous User ‘s message I have the exact same issue with the sky sports pass and I am using the iPhone XR.

please could someone help?

thank you!