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As per @KG ‘s message I have the exact same issue with the sky sports pass and I am using the iPhone XR.
please could someone help?
I was immediately suspicious of this 'offer' as a way to glean information from us Now TV subscribers to some unknown 3rd party, so did an exit stage left from their chat room.
I too tied this and got the 'Pass Required' message. Have tried my MAC, iPad and iPhone - all result in the same message. If it is real then it might be prudent to explain it a little better Sky !!