Parental pin not working on iPad app

[Anonymous User]

Since the new update on the iPad now tv app, the parental control pin doesn’t work. Even with a reset of the pin, reclose and open app the pin is always deemed as incorrect. I have had to go into the website to remove my parental pin so I can watch my program.

[Anonymous User]

Same issue on iPad.  Logging out of the account, closing the app, then logging back in again worked for me. 

[Anonymous User]

Been having exactly this issue.

app rejects the same pin code I use on the tv and android apps.

i have to sign out and in again to watch anything .

 Then I get t he same issue later.

what gives?

[Anonymous User]

Been having exactly this issue.

app rejects the same pin code I use on the tv and android apps.

i have to sign out and in again to watch anything .

 Then I get t he same issue later.

what gives?

[Anonymous User]

Log out and log in - problem solved.