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Anonymous User
Not applicable

NowTV player not loading GoT

When trying to load Game Of Thrones on the NowTV Player it gives me a code error 24 and says it cannot connect to a stream. I have tried restarting the app and even redownloading the app. Any suggestions on what to do?

1 REPLY 1
RoyB
Legend

I can find you no solutions to Code 24 in the Community Smiley Sad

 

But the reports of it suggest it’s a problem at NowTV’s end, with iOS devices.

 

I don’t have an iPhone, and my wife’s is off limits since last time, but I do have this iPad, and NowTV is working OK on it, so I suggest you try again now, in the h

 

And if still no go, get onto Live Chat via the How to Get in Touch down arrow at:-

 

https://help.nowtv.com/gb/get-in-touch/watching-now-tv/problems-watching-now-tv

 

and see what they suggest, as I think you have tried all you can at the iPhone end,

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.