Some shows on NowTV have full subtitles no problem, such as The Last of Us.
Other TV shows, such as Six Feet Under, are missing every other line. It’s really distracting. Subtitles are a must for me, and I can’t watch without them (I am hard of hearing).
I am watching on iOS 16.4 iPhone 11. Any help would be much appreciated.
Hi would it be possible to know which season / episode of Six Feet under is having the subtitle issue ? Thanks
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it happens on mac app too. it's not the show or subtitles available that is the problem, it's the software. if i hit back a few seconds on what i'm watching (succession) subtitles that were missing before start to appear.
The problem with subtitles seems to affect several shows (Game of Thrones and Blacklist, to name only two, but there are plenty). It’s making it impossible to watch the shows for people who need subtitles. Please check that and sort it out, TIA.
That member of staff has not worked for NOW in a while. Also replying to posts won’t notify them of your question/query, you must tag them in for them to see it.
Best jump onto live chat and speak with staff about it. Make sure your signed in and use the ‘How to get in touch’ drop down.