28-05-2019 12:19
My device works with the app but the app will not download ANY content. I click to download it looks like its going to start but then the app just restarts. Its a tablet not a kindle and I can't find any solutions in help or community.
28-05-2019 12:34
There are a world of Android tablets out there, all with a slightly different Android on them, as skinned by the tablet maker usually, which can break things that Android apps rely on.
What is the make and model of this tablet, and what version of Android is it running?
Do you have trouble with any other apps, maybe Netflix or Amazon Prime in the related field of video apps, or any likely unrelated apps?
28-05-2019 12:41
Huawei tablet running running Android 5.1.1, Lollipop I believe, maybe that's the problem. Amazon Prime works fine able to download