My now tv app will allow me to access programmes but not play them. It comes up with an error message (0xfde0001b) stating I must restart the app (which I’ve done several times) or delete and reinstall (which I’ve also done several times. I’m in hospital at the moment and this is a real pain. My subscription is ending soon and based on this I won’t be renewing
Have you tried to download the content to the device and watching via the downloads section?
Assuming you are using your mobile data?
If you can try use your mobile data as a hot spot to see if you can download the content.
There does seem to be a few issues going around since the latest update as other members are reporting similar issues.